NetSuite for Retail
Achieve centralized control, workflow optimization, and data-driven strategic growth across retail channels with NetSuite's unified cloud platform.



Purpose-Built Cloud ERP for Retail Operations
NetSuite for Retail consolidates business systems and data under one natively cloud-based solution tailored to retail process automation, governance and scalability. By integrating omnichannel sales, marketing, inventory, supply chain, order orchestration and customer engagement workflows, NetSuite empowers data-driven decisions to drive growth.
Designed specifically for retail process requirements, NetSuite adeptly manages inventory tracking, order/fulfillment, procurement, merchandising and customer care from end-to-end with built-in analytics. It digitizes transactions stemming from ecommerce storefronts to brick-and-mortar POS systems into an integrated workflow managed in real-time across devices.
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Where Are Retailers Falling Short Operationally?
Numerous obstacle plague retailers tied to outdated solutions misaligned with today’s omnichannel environments enabling competitors to outmaneuver larger brands struggling with agility. NetSuite purpose-builds capabilities addressing these core limitations experienced by retailers of varying sizes and business models:
- Inventory inaccuracies between online and offline channels causing stockouts
- Manual order processing and fulfillment workflows causing shipment delays
- Poor supply chain and logistics coordination leading to procurement lags
- Lack of cross-channel visibility yielding analysis blindspots
- Revenue leakage and missed opportunities from poor pricing governance
- Siloed online/offline data hindering customer engagement optimization
- Inability to quickly adapt to dynamic regulatory and market condition changes

NetSuite Features & Capabilities

Inventory Management
- Unified online and offline inventory tracking and synchronization
- Automated reordering, transfers, returns, and adjustments
- Demand forecasting and optimization analytics
Order Management
- Omnichannel order capture, processing, shipment workflows
- Automated order status alerts, tracking and SLA exception notifications
- Real-time inventory availability commitment checks
Supply Chain Management
- Procurement process automation with suppliers and 3PLs
- Shipment planning, execution and B2B customer self-service
- Inventory and order optimization analytics
CRM
- Consolidated customer profiles and interactions spanning touchpoints
- Campaigns integrated with fulfillment systems
- Automated loyalty programs, promotions and couponing
BI and Reporting
- Custom role-based dashboards for actionable insights
- Real-time data visualization with drill-downs to line item details
- Predictive analytics, saved searches and notifications
Benefits of NetSuite for Retail Companies
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Why Choose S Universe?
NetSuite Retail Specialists
Customized Retail Solutions
Proven Track Record
Dedicated Support & Training
Supercharge Your Retail with the S Universe Difference
Transform retail operations end-to-end with NetSuite's unified commerce platform. Our dedicated experts guide you in realizing frictionless innovation with purpose-built capabilities. Schedule a free consultation to map tailored solutions to your goals.
Frequently Asked Questions
NetSuite automates and brings visibility across procurement processes from request and approval routing to vendor selection, PO issuance, receipt and payment with budget checking controls.
Yes, sophisticated omnichannel pricing capabilities allow enforcing pricing guardrails across channels, applying discounts and promotions, maintaining price books, and integrating reference pricing.
Out-of-the-box workflows automatically validate return requests, generate return authorizations, receive inventory back, handle refunds/exchanges, and determine disposition based on business rules.
Yes, configuring measures like inventory cycle counts, transaction sampling, video analytics integration and reporting KPIs provides oversight minimizing shrinkage risks.
Workforce management capabilities facilitate demand-based staff scheduling optimization, time tracking, productivity metrics and integrated payroll.
With tiered data access controls, franchisors maintain visibility into inventory, orders, and operations across franchise locations while allowing customizations.