NetSuite for Retail

Achieve centralized control, workflow optimization, and data-driven strategic growth across retail channels with NetSuite's unified cloud platform.

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Purpose-Built Cloud ERP for Retail Operations

NetSuite for Retail consolidates business systems and data under one natively cloud-based solution tailored to retail process automation, governance and scalability. By integrating omnichannel sales, marketing, inventory, supply chain, order orchestration and customer engagement workflows, NetSuite empowers data-driven decisions to drive growth.

Designed specifically for retail process requirements, NetSuite adeptly manages inventory tracking, order/fulfillment, procurement, merchandising and customer care from end-to-end with built-in analytics. It digitizes transactions stemming from ecommerce storefronts to brick-and-mortar POS systems into an integrated workflow managed in real-time across devices.

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Where Are Retailers Falling Short Operationally?

Numerous obstacle plague retailers tied to outdated solutions misaligned with today’s omnichannel environments enabling competitors to outmaneuver larger brands struggling with agility. NetSuite purpose-builds capabilities addressing these core limitations experienced by retailers of varying sizes and business models:


  • Inventory inaccuracies between online and offline channels causing stockouts
  • Manual order processing and fulfillment workflows causing shipment delays
  • Poor supply chain and logistics coordination leading to procurement lags
  • Lack of cross-channel visibility yielding analysis blindspots
  • Revenue leakage and missed opportunities from poor pricing governance
  • Siloed online/offline data hindering customer engagement optimization
  • Inability to quickly adapt to dynamic regulatory and market condition changes

NetSuite Features & Capabilities

Inventory Management

  • Unified online and offline inventory tracking and synchronization
  • Automated reordering, transfers, returns, and adjustments
  • Demand forecasting and optimization analytics

Order Management

  • Omnichannel order capture, processing, shipment workflows
  • Automated order status alerts, tracking and SLA exception notifications
  • Real-time inventory availability commitment checks

Supply Chain Management

  • Procurement process automation with suppliers and 3PLs
  • Shipment planning, execution and B2B customer self-service
  • Inventory and order optimization analytics

CRM

  • Consolidated customer profiles and interactions spanning touchpoints
  • Campaigns integrated with fulfillment systems
  • Automated loyalty programs, promotions and couponing

BI and Reporting

  • Custom role-based dashboards for actionable insights
  • Real-time data visualization with drill-downs to line item details
  • Predictive analytics, saved searches and notifications

Benefits of NetSuite for Retail Companies

Boosts omnichannel inventory accuracy and product availability
Enhances real-time transparency into cross-channel customer behavior
Increases order orchestration efficiency and scalability
Informs pricing, merchandising, and partner channel strategies using data
Improves supply chain and logistics speed, tracking and SLA performance
Provides foundation enabling frictionless innovation

Why Choose S Universe?

NetSuite Retail Specialists

We have thorough hands-on experience rolling out NetSuite for a wide range of retailers. Our experts assure smooth transitions so you can stay focused on core operations.

Customized Retail Solutions

Through deep collaboration, we customize NetSuite to align tightly with your specific retail process objectives today and as your needs evolve.

Proven Track Record

Regardless of your size and retail sub-vertical, our proven delivery track record drives transformation via optimized workflows.

Dedicated Support & Training

Regardless of your size and retail sub-vertical, our proven delivery track record drives transformation via optimized workflows.
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Supercharge Your Retail with the S Universe Difference

Transform retail operations end-to-end with NetSuite's unified commerce platform. Our dedicated experts guide you in realizing frictionless innovation with purpose-built capabilities. Schedule a free consultation to map tailored solutions to your goals.

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Frequently Asked Questions