NetSuite for Hospitality
Streamline operations and deliver personalized guest experiences with NetSuite
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NetSuite's Comprehensive Solution for the Hospitality Industry
NetSuite offers an integrated cloud-based software suite that brings all hospitality processes into a single platform. This gives hospitality businesses the visibility and control needed to improve efficiency, lower costs, and elevate the guest experience. NetSuite manages key hospitality processes from reservations to housekeeping to procurement and more.
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Key processes managed by NetSuite include reservations management, housekeeping, preventative maintenance, procurement, inventory control, and financials. NetSuite connects data across all departments for faster decision-making.
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Challenges Faced by Hospitality Industry
Hospitality organizations struggle to modernize systems and operations, drive consistent guest experiences, and access unified visibility into property performance.
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- Manual back-office processes for reservations and housekeeping create errors and delays
- Siloed on-premise systems yield incomplete guest data and profiles
- Reliance on spreadsheets limits pricing optimization and causes revenue leakage
- Reactive maintenance programs lead to unexpected service disruptions and equipment downtime
- Imprecise demand forecasting drives overstocking, understocking, and increased waste
- Decentralized AP processes result in missed discounts and maverick spending
- Separate general ledgers across properties reduces financial visibility and compliance
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NetSuite Features & Capabilities
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Property Management System
- Centralized reservations management across channels
- Housekeeping operations and preventative maintenance scheduling
- Contactless check-in/out, mobile key, and guest requests workflows
Point-of-Sale Software
- Touchscreen POS, tableside ordering, and contactless payment processing
- Menu engineering and dynamic pricing modules
- Inventory management with recipe building, food cost tracking
Customer Relationship Management
- 360-guest profiles across stays, spend, and preferences
- Intelligent upsell and cross-sell recommendations
- Personalized, automated multichannel marketing campaigns
Workforce Management
- Automated staff scheduling tuned to demand forecasts and budget goals
- Labor cost tracking with dynamic schedules adjusting to volume changes
- Applicant tracking, onboarding, and performance management
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Procurement and Inventory Management
- Automated purchase order generation and vendor invoice reconciliation
- Demand-based inventory replenishment
- Recipe building with ingredient-level inventory tracking
Financial Management
- Automated invoice generation and collections workflows
- Multi-property financial consolidation and cash flow management
- Drill-down reporting and analytics across all modules
Benefits of NetSuite for Hospitality
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Why Choose S Universe?
Deep Hospitality Expertise
Proven Best Practices
End-to-End Service Capabilities
Scalability and Reliability
Take Your Hospitality Organization to the Next Level with S Universe
Contact S Universe to schedule your free hospitality assessment and discover how leading hotels, resorts and casinos boost RevPAR, improve operations, and deliver unmatched guest experiences with NetSuite. The time for digital transformation is now in the hospitality industry. S Universe and NetSuite stand ready to help you adapt and succeed.
