NetSuite for Ecommerce

Streamline operations and provide personalized customer experiences with an integrated commerce platform.

Sell Everywhere, Manage Everything on One Platform

NetSuite offers a unified commerce platform to manage your entire e-commerce business. With NetSuite, you get a single view of customer, inventory, and order data across all sales channels. This increases efficiency, provides business insights, and delivers more relevant customer experiences.   
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Key processes that NetSuite optimizes for e-commerce include order management, inventory management, financial management, customer support, and business analytics. NetSuite connects data and processes across departments for faster, more informed decisions.

Tired of Patchwork Systems & Data Silos?

Disjointed systems between online stores, fulfillment, inventory, marketing, and finance obstruct visibility. This causes order failures, inventory distortion, disjointed experiences, and limited performance visibility - negatively impacting business growth.

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No end-to-end visibility into inventory across channels
Challenging to deliver consistent omnichannel experiences
Hard to quickly adapt platforms to launch new initiatives
Limited real-time insights into sales and operation metrics
Scaling complexity as the business expands into new markets
Maintaining security and compliance across channels

NetSuite Features & Capabilities

Unified E-commerce Platform

Single platform unifying online store, retail stores, and back-office
Real-time analytics and reporting across all channels
Omnichannel visibility into customer data and order history

Order Management & Fulfillment

Automation for order workflows from payment to fulfillment
Multi-location and multi-channel inventory visibility
Rules engine for order orchestration and splitting

Warehouse Management

Inventory optimization, wave planning
Barcode scanning, serial/lot tracking
Real-time cycle count adjustments

Financial Management

Automated revenue recognition with complex rules
Flexible billing to suit the business model
Cost allocation and reporting by channel

Customer Service & Support

Unified suite for support cases, issues
Self-service customer center and portal
Customer analysis, segmentation, marketing

Business Intelligence

Built-in reports and custom dashboards
Real-time metrics across e-commerce operations
Data exports to external reporting tools

Benefits of NetSuite for Ecommerce

Unified real-time view across all channels and the back office for faster decision-making

Better visibility into customer data and shopping behavior leading to higher lifetime value

Improved efficiency in order workflows with process automation, reducing manual errors and paperwork

Highly scalable to support business growth into new channels or geographic regions

Increased order fulfillment accuracy through inventory visibility across multiple warehouses and dropship vendors

Lower IT costs by consolidating disjointed systems onto a unified cloud platform

Why Choose S Universe?

Industry Expertise

Our team has decades of cumulative NetSuite experience in the e-commerce industry across various business models.

Proven Methodology

We follow an established NetSuite implementation methodology refined over years and hundreds of successful deployments to accelerate your implementation.

Ongoing Support

Our managed services provide you with a designated customer success manager for strategic guidance to ensure you fully optimize and leverage NetSuite.

Focus on Customer Success

Our mission is to enable our clients to achieve their goals through NetSuite by delivering maximum value as your long-term partner.

Transform Your Ecommerce Operations with NetSuite

Partner with the e-commerce experts at S Universe to tailor and implement NetSuite specific to your organization’s needs. We enable growing merchants to scale while leveraging powerful NetSuite capabilities to increase customer lifetime value.