About S Universe

The People Behind Your Next Level of NetSuite success.

We bring experienced consultants, practical technology, and an unwavering commitment to helping businesses implement, improve, and scale NetSuite with confidence.

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Trusted across industries

25+NetSuite consultants

120NetSuite certifications

10Years of experience

135Successful implementations

Who we are

Evolving With You,
Every Step of The Way

We believe every business is unique, and your NetSuite solution should be too. We go beyond standard functionality to design solutions that fit your needs today and evolve with your business.

Through expert guidance, genuine support, and true partnership, we help you build a stronger foundation for sustainable growth and lasting success.

Services

Implementation to managed services

NetSuite implementation, optimization, integrations, and ongoing support built around how your team works.

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Industries

Experience where the details matter

Deep familiarity with the processes, compliance needs, and reporting demands of the industries we serve.

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SU AI OS

AI readiness on top of your ERP

Clean data, connected systems, and practical AI workflows that extend what NetSuite already does for you.

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Our story

But how did we get here?

From e-commerce support to a NetSuite-centered agency — the path that shaped how we work today.

2010Chapter 01

The spark of an idea

Charles Lee, immersed in e-commerce, led a NetSuite implementation for a retail brand. The experience revealed how much NetSuite could streamline, and inspired an agency built to guide brands through growth.

FoundingChapter 02

Establishing Seller Universe

Seller Universe launched with a mission to help e-commerce brands thrive — focused on Amazon, Shopify, and optimizing back-end processes.

NextChapter 03

Expanding focus and vision

As e-commerce evolved, so did the approach. NetSuite proved capable of supporting far broader business operations than online sales alone.

GrowthChapter 04

A growing client base

Seller Universe expanded into manufacturing, healthcare, non-profit, and general business. The team grew to meet client demand.

RebrandChapter 05

Becoming S Universe

The company rebranded to S Universe — the S standing for Software, Systems, Solutions, Services, and Support — reflecting deeper NetSuite expertise and streamlined business solutions.

TodayChapter 06

Empowering through NetSuite

As a trusted partner in NetSuite solutions, S Universe helps clients enhance operations, foster growth, and respond to evolving market demands.

ForwardChapter 07

Looking forward

We remain dedicated to innovative, tailored solutions that help businesses streamline, scale, and achieve long-term success.

A transformation from e-commerce support to a NetSuite-centered agency, empowering businesses to grow efficiently.

Our team

Experienced people. Fully invested in your success.

Our consulting team spans implementation, technical development, integrations, compliance, and managed services — working across the United States, Latin America, and Asia-Pacific so your project keeps moving.

Charles Lee

Chief Executive Officer

Sets company direction and vision, and stays close to the partnerships that drive client success.

Vivian Arino

Chief Operating Officer

Runs day-to-day operations — delivery teams, timelines, and go-live readiness across every engagement.

Nicolai Jacinto

Chief Financial Officer

Oversees financial strategy, planning, and reporting, keeping growth disciplined and sustainable.

Riyo Miyake

Director of Consulting

Leads the consulting practice — solution design, technical standards, and long-term optimization.

TRUSTED BY

Our culture

Our Culture, Our Strength

We believe great solutions come from great people. Our culture inspires creativity, trust, and shared success.

We Are Proactive

We work to build a company that we're excited to work for everyday

We Never Stop Learning

We have a growth mindset and aim to get better every time.

We Do What's Best For The Team, Not Just Ourselves

We're partners, not employees. We win together when we work passionately towards the goal.

We Act Like The Leader We Wish We Had

We take extreme ownership over what needs to get done.

Respect Is In Our D.N.A

We value everyone's time, opinions, and contributions, and make sure to let them know.

We Are Agile And Action-Oriented

We adapt and thrive in the face of challenges.

Communication Is Key

When something goes wrong, we don't assume or point fingers. We talk things out with the team until we come up with the best solution.

Client perspective

Partnership, in our clients' words.

“Every conversation has felt like a collaboration, not just a system implementation. I highly recommend working with S Universe!”

Angela M. Lobas CFO, GTC Towers · NetSuite implementation

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Let's find the clearest path forward.

Whether you're implementing NetSuite, improving an existing environment, or preparing your operations for AI, we'll help you identify the right next step.

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